Service and Maintenance

Microplate Reagent Dispenser

Our service department is dedicated to ensuring that your reagent dispenser performs accurately and reliably. However large or small your problem, or in the unlikely event of a breakdown, please do not hesitate to contact us. We will ensure that your reagent dispenser is up and running as quickly as possible with minimum disruption to your work.

For Service Call  +44 (0)7785 390555



Low Running Costs

When designing our microplate reagent dispensers one of the key features our customers demanded was reliability. Preddator has a simple fluid pathway to reduce reagent wastage and an auto-clean function to minimise blockages. This ensures that even when dispensing difficult reagents Preddator boasts some of the lowest running costs of any reagent dispenser.


Meeting Your Service Needs

reagent dispenser servicingAt Redd&Whyte we are specialists in low volume reagent dispensing so we can quickly diagnose any fault. We hold an extensive stock of spare parts, so over 85% of repairs are completed on the first visit.

We recognise that each customer is an individual so we offer service programs customised to meet your requirements including:

  • Highly qualified telephone support
  • Rapid response call out repairs
  • Preventative maintenance visits
  • Equipment swap out for critical applications


Find out more:

Microplate Reagent dispenser arrowPreddator Overview

Microplate Reagent dispenser arrowVideo Introduction to Redd&Whyte

Laboratory reagent dispenser arrowFind a Distributor